Salesforce Fail Connect Offline 2.0

There is a program that will work within Salesforce, it is called Connect Office Offline Briefcase 2.0. They are really a dumb company and I will tell you why.

I got to the point where i logged in and was able to sync the database, then it told me that that I had an activiex issue and force.salesforce.com needed to be rebooted. Tech support said it need to have I.E. 8 or 7, so after calling and having them work 4 hrs on my computer, they could not get it to work and said it was up to my administrator. Well, you know how crazy of an answer that is.

I told them, if you have your parameters than SOMEONE in your group has tested it and this is not the first time anyone has had I.E. 9-11 setup especially as there are security risks otherwise. Non the less he and his supervisor sounded like robots and told me that it should be somewhere on the net. Absolute lunacy for them to have a product that does not work on a current browser platform. I also tried uninstalling I.E. 11 and used f12 developer tools to allow for downgrade of versions on the fly, but nothing would work. We went further than the Salesforce tech. did and still did not get satisfaction.

My question was, does anyone use it? I am just in disbelief that I pushed to 3rd tier support and got nowhere.

This is a real Salesforce Black Eye.

Maybe you can get this working and find a solution.

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