My Mother-in-law died 9 months ago and was buried December 14th, 2014, and we buried her at the Park with the rest of her family in Westminster California. Her name was Hope Coleman.
Westminster Memorial park was in charge of the burial and the gravestone. The sales person said he submitted the paperwork a few days after her burial and we still do not have a grave marker for her. My wife is grieved over this.
Our family has grace and we have given multiple grace to the sales person and to the main office of the park, and they have since failed. We have had to send them the copies of the paperwork we filled out and sent to them 2 times as they have misplaced them.
Yesterday, Sept 9th, 2015 my wife visited her grave and found the headstone was still not in place. At the grave site she called and spoke to the salesperson and he asked again for the paperwork. The conversation did not go well as she said it was not acceptable.
Going forward, it is my suggestion to have your service and burial at another place and avoid this disorganized organization.
There is more but this is all I have time for.
14801 Beach Blvd
Westminster, CA 92683
The Yelp comments are low, 1 1/2 stars….