Monthly Archives: July 2010

SalesForce dropped the ball on Mailmerge and Windows 7 go back to XP

I have been a PC guy since it’s inception. My family all have Macs as I no longer wanted to be virus tech support. So I amĀ  a 2 months new MacBook Pro user running VMWare and Windows 7. Note, make sure you upgrade to 8gigs or RAM or you will experience a painful slowness that is intolerable.

I have had no issues with Salesforce using the Mac. You cannot run MailMerge on Mac, but you can run Windows and I.E. Which is completely retarded, but it is the lesser of two evils. If it was not the MailMerge and the fact that I have to use I.E. to run it, I would be completely Mac.

Ok so last night I decided if I found forums that tell me Salesforce has not made a fix since people complaining about Windows 2007 compatibility, I would go backwards and install XP Professional.

I tried to resolve the mail merge errors that we saw about not being able to write the file and missing paths. I just finished installing all the necessary items to run MailMerge and it all worked just fine, Fixed.

So if you have Windows 7 , you will not be happy with the quirky things that Windows 7 does. Windows 7 has file and security control issues, which is why it will not work. I tried several things, making new paths that did not exist, file permissions, uninstall, reboot, reinstall..Don’t waste your time with Salesforce and Windows 7 for MalMerge until they address this.

I was not going to wait for Salesforce to fix it, especially since it has been 8 months since I could see the first Windows 7 / Salesforce Merge complaints.

SalesForce really has dropped the ball on this one. :smileymad:

E

Errors –

Mac Vs. Windows

After careful calculation, I broke down, selected and purchased a MacBook Pro. It was not an easy decision as I use Outlook and Salesforce for business.

Matt, our CTO at YourHost.com guided me through the differences and help to install tools I would need to crossover. After 4 years, my Dell Laptop had crashed and I had Jeremy Simpson, an amazing computer and network guy fix it so I could retain my files, even though I had them on Carbonite.

The main issue was my mail and how Outlook would communicate with Salesforce sending copies of mail I send up to it and associate it with our customers. I found a work around for updating Salesforce by an Australian company, run by Chris Wolcott, called CCRM.com. Chris was very helpful and they use this tool for many other powerful applications, but for me it was one less reason not to use Windows.

There are a few applications that I must have so I had Matt install VM Ware and I purchased a copy of Windows 7, which is quite nice but not as nice and easy and fast as Mac. Note: Do not try this unless your willing to install 8 gigs of ram or more. 3Gigs for Windows and 5Gigs for Mac. I chose the 5Gigs for the Mac OS as I will be in it more than I will with Windows 7. Windows 7 is a resource pig and will now work well under 3Gigs.

I am Two weeks into my Mac and it only gets better and here is a short list of what I like.

  • Battery life and sleep and wake-up ease
  • New touch pad
  • standard Mail program is fast and easy to search
  • Mobile Me sync between other Macs. I got a Mac Mini for my home so and all is mimicked on both computers.
  • Ease of Software installation, management, and use
  • Wi-Fi is stronger
  • Remote computer logon with both files and screen takeover
  • Light weight and easier to transport, I got rid of my backpack and trying to move around paperless.
  • Moving between programs, open programs, and speed from sleep to open the program
  • Windows 7 works ok and I can have it open at the same time I am on the Mac back and forth all day long.

Stay Tuned….