Palm Treo – Love Hate Relationship – 755P pushed me over the edge

I have had a Palm device for the past 8 years and well….why. Sometimes I wonder why.  I have had 7 exchanges of the Palm 650-700P over the past 3+ years.  I have learned to keep it simple and it still fails.

There are some features that the Treo family has I cannot live without.  Everyone who I know that has a Palm Treo has some quirky thing or another happen to them.

This is the Short List -

• Random Freezing
• ConsistentFreezing
• Random Self-rebooting
• In the middle of a call Self Rebooting
• Sync issues
• Continous Self-Rebooting
• Consistently have to remove the battery as reset no longer helps
• Blue Tooth paring issues
• Auto Blue Tooth paring issues
• Blue Tooth horrible sound , seems only to Verizon Treo issue. Cutting out. I have tried every Blue Tooth to date.
• Best one – using a wired headphone, it the plug comes out at all, I lose my microphone. I lose the call, and have to physically reboot the phone by taking the battery out to reset it. (it is not a physical plug issue)
• Where is the 755P reset button?
• Random rebooting in the middle of a call when a 2nd call comes in.
• Random rebooting to the point an entire reset is required (I.E. no phone for a day or two or more, not to mention 3-5 hrs of your own time)

When I got the 755P, like a careful Treo user, I decided to install EVERYTHING from Scratch… yeah right. Thinking that would do something special.
I have a friend with the new smaller palm and he has been through 2 in the past 4 months.

So, on with my rant.  After pondering and looking hard, calling support, there is NO RESET BUTTON anymore!!!!!!!!!! Are you kidding? What where they thinking? Yeah I know, Palm does not think much about the user. It is quite obvious that they really design based on a small focus group if that at all.

So, my 700P had a reset button. I had to reset on a regular basis, and it became a pain with a skin on the phone. So… I cut or drilled a small hole in the case and the skin and from the back, I could push the Treo Stylus through the hole and reset. Saved lots of time and headaches… Now the 755P, they assume no more problems.

First week I had to reboot several times.

I have some specific items I need and Like the Treo for. One is the Outlook (Salesforce) and the wireless PC monitor sync. I NEVER use the sync cable. Touch screen in the middle of the call text to the person calling. If someone in the office adds a record in SF, It will automatically get synced with my phone within the hour.

I am slowly getting over it. I have had nothing with great Iphone reviews and well…. I hate AT&T so I gotta wait a few more months and Verizon might be able to carry it. I know that Verizon is getting close to the Iphone with the Google phone and the Dare and the Blackberry Storm, but still not there when it comes to virtual backups.

Salesforce, can be used online, but I need outlook sync so all my contacts show up in my phone.

Conclusion -

Palm does not appear to be really trying to compete with the IPhone-type design and style and they have proven by far to be the most buggy phone product on the market.

Can someone share with me what Palm is thinking? I am listening.

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